1. Introduction

DHARMA KRANTI SANSTHAN ("we," "our," or "us"), operating the Dharmkranti website, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our platform.

2. Information We Collect

Personal Information

We may collect your name, email address, phone number, profile photos, and location information when you register or voluntarily provide such information.

Usage Data

We may collect information about how you interact with our platform, including pages visited, features used, and time spent on the platform.

Device Information

We may collect technical information such as browser type, operating system, IP address, and device-related information.

Content

We may collect messages, posts, reviews, photographs, and other content that you voluntarily share on our platform.

Payment and Transaction Information

When you make a payment through our platform, payment processing may be handled by authorized third-party payment service providers such as Cashfree Payments.

We may retain transaction-related information such as order ID, transaction ID, payment status, amount, and transaction date for payment verification, customer support, accounting, fraud prevention, and legal requirements.

We do not intend to store sensitive payment credentials such as complete card details, CVV, UPI PIN, or banking passwords on our own servers.

3. How We Use Your Information

We may use your information:

• To provide, maintain, and improve our services.
• To connect you with temples, religious service providers, and community members.
• To personalize your experience and provide relevant content.
• To process bookings, payments, donations, or other transactions initiated through our platform.
• To send notifications regarding bookings, payments, messages, and platform updates.
• To provide customer support.
• To detect, prevent, and address technical issues, fraud, abuse, and security concerns.
• To comply with applicable legal obligations.

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With Your Consent: When you explicitly provide consent to share your information.
• Service Providers: With trusted third-party vendors and service providers who help us operate our platform, including hosting, technology, communication, analytics, and payment service providers.
• Payment Service Providers: Payment-related information may be processed by authorized payment service providers, including Cashfree Payments, according to their applicable terms and privacy practices.
• Legal Requirements: When required by applicable law, court order, government authority, or to protect our legal rights, users, or platform.
• Community Members: Certain basic profile information may be visible to other community members depending on the features of the platform.

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission or storage over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Subject to applicable laws, you may request:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your account and associated personal information.
• Opt-Out: Unsubscribe from promotional or marketing communications where applicable.

For privacy-related requests, please contact us using the details provided below.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience, remember preferences, improve website functionality, and analyze usage patterns.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some features of our platform.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external websites or services.

We encourage users to review the privacy policies of third-party websites before providing personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time due to changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page along with a revised Last Updated date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

You can also contact us through our Contact Us page on the Dharmkranti website.